DELIVERY

Delivery Options:

UK (including Scottish Highlands and Northern Ireland)

Spend Est. Delivery Time Cost Courier Service
Under £50.00 2 - 4 Days FREE Royal Mail / Evri (Hermes) / DPD
£50.00 + 1 - 2 Days FREE UPS / DHL / DPD / Royal Mail

Free UK Delivery on all orders always!

Ireland and Europe

Spend Est. Delivery Time Cost Courier Service
Under £50.00 3 - 10 Days £14.99 Royal Mail / DPD / UPS / DHL
£50.00 + 3 - 10 Days £12.49 Royal Mail / DPD / UPS / DHL

North America - Canada, USA & Mexico

Spend Est. Delivery Time Cost Courier Service
All Orders 3 - 17 Days £29.99 UPS / DHL / Parcelforce and others

Rest of the World

Spend Est. Delivery Time Cost Courier Service
All Orders 3 - 17 Days £37.99 UPS / DHL / Parcelforce and others

The Customer should be aware that, when goods are shipped internationally, they are subject to opening and inspection by Customs authorities and customers may incur import tariff charges to receive goods.

The delivery times listed above are estimates and although we aim to meet these delivery timeframes, sometimes this can be outside of our control. Estimated delivery times do not include courier non-delivery days (e.g. Saturday / Sunday – depending on the courier) and Bank Holidays.

Orders to some areas of Scotland, Northern Ireland, Ireland, Europe and the Rest of the World may take a day or two longer to arrive.

Once your item has been dispatched, we will provide you with the relevant tracking information, so that you know when you to expect delivery and/ or locate where your parcel is.

Dispatch Time

Any orders that are received by 2pm (Monday – Friday), we aim to dispatch the same day. If we are unable to dispatch on the day of the order, we will dispatch your order on the next working day.

All orders are dispatched Monday – Friday, excluding Bank Holidays.

If you have any questions or require any help about your order or delivery/ dispatch status, please take a look at our FAQ or Contact Us:

RETURNS

Here at Rocket Legend, we want to provide you with the best possible experience. We pride ourselves on our value of treating others as we would want to be treated. There is no difference whether you are looking to buy something or want to return an item(s). If you wish to return something for any reason, we are happy to help.

Returning an Item

You may return most new, unopened items within 30 days of purchase for a full refund.

Where possible, we aim to arrange a FREE collection of a return directly from your home or office. This is dependent on courier service availability, item contents and location. If for any reason, collection is unavailable, we will provide a FREE returns label that can be used and the item can be dropped off at a local drop off point. We reserve the right to decide on the appropriate action regarding returns.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button or Contact Us.

We’ll issue your refund once we have received and inspected the item. The refund will usually show up in your account within seven working days of being processed, but in the majority of cases, this should be much sooner. We will keep you updated at each step of the returns process.

Damaged or Faulty Items

In the event that you receive a damaged or faulty item, please contact us with your order number and details of the damage or fault.

We may ask for photographic evidence of any damage in order to support you with arranging a replacement or refund.

If we are unable to replace your faulty/ damaged item(s), then we will issue a full refund. Please note, the item(s) need to be returned to us for the refund to be processed. As always, we will arrange a FREE collection or returns label in this event. We reserve the right to decide on the appropriate action regarding returns. We will keep you updated at each step of the returns process.

Please contact us with any other questions or to arrange a return.

STILL HAVE A QUESTION?

Get in touch. We will be happy to help.